Privacy Policy

Safeguarding Your Data and Privacy With Us

At Liboiron Martech Inc, we place great importance on your privacy. We are committed to protecting your personal data and to acting with transparency regarding it.

This Privacy Policy clearly outlines the types of information we collect, why we do it, the partners with whom we might share it, and your rights concerning access, modification, or correction of this data. When we speak of "Liboiron Martech Inc," or use the terms "we," "our," or "ours," we are referring to our company.

We want to emphasize our steadfast commitment: your data is treated with the utmost respect, and we strictly prohibit selling it to third parties. This policy specifically applies when you navigate the site . We invite you to read it carefully to understand in what context you share your information with us and how we ensure its use. By navigating our site, you consent to the use of your data as described in this Policy.

To provide you with the best understanding, we have identified the specific situations in which your information might be shared with us and how we process it.
The policy is divided into several sections:
Discovering Liboiron Martech Inc
Shopping at Liboiron Martech Inc
Getting a quote from Liboiron Martech Inc
Contacting Liboiron Martech Inc customer service

This privacy policy explores the management of your data in its various sections. It covers the use of your information, the conditions of their sharing, your rights to access and manage, the protection of your data, and the ways to contact us.

Discovering Liboiron Martech Inc

When you seek more information about Liboiron Martech Inc, by contacting us or subscribing to our newsletter, you might visit our website. During this visit, we collect different pieces of information.

We collect:

- Your IP address.
- Data through cookies or similar technologies, which include:
- The type and version of your browser.
- The referring page that directed you to our site.
- The duration of your visit and the time spent on each page.
- The date and time of access.
- The identification and language of your browser. Your operating system. Your geographic location.
- Your activities on our site (e.g., the sections consulted).
- The information you provide to us during your first contact.

Why do we collect these data?
The information we collect helps us understand how our website is used. This allows us to improve it, enhance its functionality, and adjust it to best meet our users' expectations. Moreover, these data enhance the quality of our service and facilitate our communications, guiding you effectively towards the information sought.

Legal basis
The collection is justified by our legitimate interests in improving our services, and yours, in particular, to respond to your requests and facilitate our interactions.

Information obtained via cookies does not allow us to identify you. You have the option to refuse the use of cookies, either through your browser settings or via a pop-up window on our site. However, this refusal could limit your access to certain features of our website.

Shopping at Liboiron Martech Inc
When purchasing our courses on our site, we collect information such as your name, first name, email address, postal address, phone number, and preferred language. Additional data is also collected through the platform giving you access to our courses.

These data are essential to carry out the transaction, provide you access to the purchased courses, and ensure optimal follow-up.

Legal basis
The collection is essential for the realization of the sales contract for the courses. It responds to the legitimate interest of the buyer, who wishes to access the products acquired, and to that of Liboiron Martech Inc to ensure the remuneration of the services provided.

Refusal to provide the required information could prevent the completion of your purchase.

Getting a quote from Liboiron Martech Inc
If you request a quote via our online form, we collect information such as your name, first name, email address, and any other details you choose to share.

These data allow us to contact you, facilitate our exchanges during the quotation phase, and better understand your needs.

Legal basis
The collection of this information ensures that we can identify you and offer a quote tailored to your request.

Contacting Liboiron Martech Inc customer service
If you encounter a problem and wish to contact our customer service, we will collect data such as your name, first name, email address, and other relevant information to trace your transactions.

These pieces of information allow us to identify you quickly and address your questions or concerns.

Legal basis
The collection is essential to ensure precise identification and respond effectively to your needs.

Use of your data
When you provide us with your personal information through our site, you adhere to the terms of this Policy. It is also your responsibility to respect and protect the personal information of third parties.

Here is how we use your data:

Site optimization: To improve our site by adding new features, conducting research, and maintaining its current performance.

Customer service: To offer impeccable customer service.
Analysis: To develop statistics to guide our business strategies.
Communication: To contact you for marketing, advertising, or account management needs.
Obligations: To ensure that we honor our contractual and legal commitments to you.
Updates: To update our records.
Purchase tracking: To ensure precise tracking of your training purchases.

Use of cookies (cookies)
During your navigation on our site, we use cookies and other similar technologies to collect certain information.

A cookie is a small file that stores data, such as an anonymous unique identifier. They are saved either on the computer or on the user's device, and they help us personalize your browsing experience with each visit.

For more information about our use of cookies, see our cookie policy.

Sharing your data: with whom and why
We want to reassure you: your personal information is never sold. They are only shared according to the terms of this Policy.

By accepting this Policy, you understand that we may share your data with:

Third-party providers
As part of our activities, certain services require that we share your data with third parties. This may include our marketing agency or our technology providers. These suppliers only collect, use, and disclose your information to the extent necessary to perform the services they provide us.

Third-party privacy policies
Some of our third-party suppliers have their own privacy policies concerning the information we must transmit to them. It is essential to consult these policies to understand how your data will be processed.
Redirection to other sites: If you are redirected to another site or application, note that this Policy no longer applies. Make sure you are informed about the policies of these third-party sites.

List of our IT providers and link to their privacy policy: (Web hosting – Canada): Lien
Monday (ERP - United States): Lien
Pipedrive (CRM - United States): Lien
Make (Automation tool - United States): Lien
Convert Box (Popup - United States): Lien
Active Campaign (Marketing automation - United States): Lien
PandaDoc (Document management - United States): Lien
Xero (Accounting Software - United States): Lien
Linkedin Pixel (advertising analysis- United States): Lien
Facebook (advertising analysis – United States): Lien
Google (data analysis – United States): Lien

To prevent Google Analytics from collecting your data: Lien

To customize advertisements appearing on Google's various platforms: Lien

Disclosures under legal constraints
We may be required to share your information in the following cases:

To comply with legal obligations or to conform to a legal process.
To defend the rights or property of Liboiron Martech Inc
To ensure the safety of our website, our users, and their information.

Transfers related to business transactions
In the event of a change of control of Liboiron Martech Inc., whether by sale, merger, liquidation, restructuring, or acquisition, your data may be affected. These details would only be used to finalize the transaction. We would only share them without your consent if the law requires it. We are committed to ensuring the confidentiality of this information and to delete it if the transaction does not go through or if they are no longer necessary for its completion.

External links
Please be aware that links on our website may redirect you to other sites. We are not responsible for the privacy practices of these third-party sites. Therefore, we encourage you to review their privacy policies.

Your rights regarding your personal data
Under data protection laws, you have specific rights concerning your personal information. Here is a detailed overview of these rights:

Access to your data: You can ask us to access your data to review it. To ensure the security of your information, we may ask you for additional information to verify your identity.

Correction of your data: If you find an inaccuracy in your data, you have the right to ask us to correct it.

Erasure of your data: You can request the deletion of your personal data. However, we may be required to retain them for legal reasons.

Objection to processing: You can object to our processing of your data, unless we have legitimate reasons overriding your rights, or for legal reasons.

Limitation of processing: In certain circumstances, such as the inaccuracy of your data, their unlawful processing, or the need to retain the data for legal reasons, you can ask us to limit their processing.

Portability of your data: You can request a copy of your data in an accessible format.

Withdrawal of consent: If you have previously consented to the processing of your data, you have the right to withdraw this consent at any time.

Filing a complaint: If you believe that we are not complying with data protection laws, you have the right to lodge a complaint with the competent authority.

Access and management of your information
If you wish to view, modify, or delete your personal data, please send your request via the "Contact" section on our site or using the contact details mentioned at the end of this policy. To process your request effectively, please provide us with enough details so we can identify you.

Storage of your data
The data we collect are stored on the servers of Pipedrive, located in United States.

Retention period
We keep your information as long as necessary to achieve the purposes for which it was collected or to comply with our legal obligations. Once this period has passed, or in case of withdrawal of your consent, your data will be erased. Upon request, we can confirm this deletion for you.

Security measures
We implement security measures to protect your personal data against loss, unauthorized access, or any form of illicit processing. Our site uses the HTTPS protocol, is secured by an SSL certificate, and benefits from the protection of the iThemes Security plug-in against potential threats and malicious bots thanks to reCAPTCHA. If you have concerns about the security of your data, please do not hesitate to contact us via our "Contact" section.

Age of consent
We do not knowingly collect information from individuals under the age of 14. If a parent or guardian discovers that a minor under the age of 14 has provided us with data without parental permission, they are urged to contact us. In the event that we discover the receipt of such data without appropriate consent, it will be immediately deleted.

Quebec Access to Information Commission (CAI)
If our response following a request regarding your personal information does not satisfy you, you have the right to contact the Quebec Access to Information Commission. This entity is responsible for overseeing data processing practices in Quebec.

Contact information:
Office 900, 2045 Stanley Street, Montreal (Quebec) H3A 2V4
514 873-4196 | Toll-free: 1 888 528-7741
Fax: 514 844-6170

Policy updates
We may make changes to this Privacy Policy. Therefore, we invite you to review it regularly. Any update will be effective upon its publication on our site. In the event of a major change, a notification will be posted here to keep you informed.

Contact us
For any questions, to access your data, correct it, delete it, or simply for more information, you can reach us at:

Liboiron Martech Inc
Julien Liboiron, Personal Data Protection Officer
438 799-5879 |