YOUR AUTOMATION DEPARTMENT

Turn AI and Technology in profitability for your business.

Digital roadmap, AI implementation, automation workflows, unlimited training and support.
Automate risk-free: pay for results.

Start your Risk-free Test Drive

$1495 for your first 30 days. Cancel anytime.
We refund if you don't make 3x time your investment in first month.

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★★★★★4.9 from 75+ clients

Visual · to produce

Your request queue, as the client sees it

Composition: an anonymized view of a client's request queue, with a short message from the team in the corner. Shows the model in one glance: you add requests, we deliver them one at a time.

150+ projects delivered across industries
Millions in savingsby automation
Thousands of hoursregained by our systems
30 daysrisk-free test drive, cancel anytime
CLIENTS across differents industries
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WHAT WE TAKE CARE OF

Three Problems, One Department

Your department goes after three main problems.

01

Everything Depends on One Person

Your processes live in someone's head. When that person is away, work stops. We document them and automate them.

  • Customer orders entered in your ERP automatically
  • Payroll compiled and checked before approval
  • Call notes and follow-ups written for your sales reps
02

The Same Data, Entered Twice

Your team retypes the same information into two or three systems. We connect them.

  • CRM, accounting and ERP in sync
  • Supplier invoices matched to purchase orders and receiving slips
  • Meetings turned into tasks, CRM activities and minutes
03

Data visibility

The 5-minute test: ask for your margins, your sales or your backlog. If the answer takes longer, you have a visibility problem.

  • Live sales and profitability dashboards
  • An AI assistant that answers questions from your own data
  • Weekly reports that send themselves
WHY PROJECTS FAIL

Why your Tech Projects Never Deliver ROI

The software gets installed. The results never show up. Four causes come up again and again, and each one has a fix.

  • Nobody gets trained. The tool is live and nobody uses it. We train your users as often as needed and track real adoption.
  • The documentation dies at launch. Written once, never updated. We update it after every change.
  • The vendor moves on. Support ends when the project does. Ours doesn't: unlimited support, preventive and corrective.
  • Nobody is watching. Breakdowns go unnoticed until someone complains. Our monitoring catches them before your team feels them.
16%

of digital transformations both improved performance and sustained the gains.

McKinsey Global Survey, Unlocking success in digital transformations, 2018. Based on 1,793 respondents, 1,521 of whom had taken part in a digital transformation. A further 7% improved performance but did not sustain it.

HOW IT WORKS

Your Department in Three Steps

  • 1

    Plan

    In your first month, we review every function of your business: sales, operations, finance and HR. You get a roadmap ranked by business impact, plus the grant programs that could help fund it.

  • 2

    Prioritize

    Every week, we meet to set priorities. Between meetings, you add requests to your queue by email, Loom video or directly on your board. We handle them one at a time, in the order you choose.

  • 3

    Deliver and Maintain

    Every month, a new milestone goes live: a new system, or the next stage of a larger project. In between, we handle changes, support, monitoring, training and documentation.

Screenshot · to produce

Annotated request queue

1600x1000. Anonymized Linear view of a client's queue, annotated with three labels: You set the order. One request at a time. Live status.

WHY A DEPARTMENT

A Department, Not a Hire

01

The Brains and the Hands

Most firms either plan or execute. We do both, so the plan actually gets built.

02

Costs Less Than the Hires It Replaces

An employee only ever sees your company. We bring what we learned across 20 years of experience.

03

A Question No Longer Means an Invoice

One fixed fee. No hours to track, no quote for every request.

04

Nothing Lives in One Person's Head

Every system is documented, and everything we build is yours.

05

A Team That Speaks Your Language

We work in tech, but we talk business. In English or French.

01

Weekly Priority Meeting

Prioritization and follow-up on every project underway. You always know what is coming and what is blocked.

02

One New Milestone Live Every Month

A new system, or the next stage of a larger project, goes into production every month, chosen from your roadmap.

03

Unlimited Change Requests, One at a Time

No cap on volume. One request is executed at a time, and you are the one who sets the order of the queue.

04

Unlimited Support, Preventive and Corrective

Technical support and answers to your team's questions, without counting the hours.

05

Monitoring and Unlimited User Training

We monitor your systems and how they're used, and we train your teams as often as needed, at no extra cost.

06

Documentation Updated After Every Change

Every intervention updates the documentation, so nothing lives in one person's head.

Do the math...

Every other way costs more.

 
Liboiron
Hire an IT Director + a Programmer
MSP (Managed IT Provider)
Consultant
Who plans
We do: a roadmap tied to your goals, reviewed weekly
The IT director
Rarely; at best, advice focused on infrastructure
They do, for the length of the mandate
Who builds
We do: a new milestone live every month
The programmer, alone to build and maintain
Not your processes: their turf is computers, network and security
Rarely: execution goes back to your team or another vendor
What they've seen
75+ projects in SMBs like yours
One company: yours
Your infrastructure
Many companies, one mandate at a time
Cost
Fixed fee, from $5,000/month ($60,000/year)
$205K–265K/year in salaries (IT director $125K–175K + programmer $80K–90K), before benefits and recruiting
Monthly fee, often per user or per device
Hourly or per mandate; every request, a new quote
After launch
Support, documentation, training and monitoring, ongoing
Knowledge rests on two people: if they leave, it leaves with them
Infrastructure support, not your business processes
The mandate ends; the rest is up to you
Accountable for
Results in production: systems running and adopted
What two people can manage to cover
Uptime and security of your systems
The quality of the report

We don't replace your MSP: we work alongside them, and we coordinate them for you.

Book a Call
What it replaces

Every line below already costs you something

Each responsibility the department covers exists somewhere in your company today. It is either bought by the hour, carried by someone who has no time for it, or not carried at all. Here is what each one costs when you buy it on its own.

Included in your department
How it is normally bought
Monthly value
Weekly prioritization meeting
Fractional technology leadership, about 4 hours a month at $200 to $250 an hour
$800 to $1,000
One new milestone live every month
Integrator at $125 to $175 an hour, 30 to 50 hours per milestone
$4,000 to $8,000
Unlimited change requests, one at a time
Agency retainer or prepaid hour bank
$1,500 to $3,000
Unlimited support, preventive and corrective
Application support contract
$800 to $1,500
Systems and usage monitoring
Application monitoring service
$500 to $1,000
Unlimited user training
$2,500 to $5,000 per training wave, 2 to 3 waves a year
$500 to $1,200
Documentation updated after every change
Business analyst or technical writer
$500 to $1,000
Grant research and applications
$5,000 to $15,000 per application, 1 to 2 a year
$600 to $2,500
Vendor selection and management
Carried by you, or not carried at all
$500 to $1,000
Backups of your cloud tools
Cloud backup tooling and setup
$100 to $300
Bought separately
$118,000 to $246,000 a year
$9,800 to $20,500
Your department
$60,000 a year, and your first 30 days are $1,495
$5,000/mo
There's more

No Handcuffs. Ever.

Plenty of vendors make sure you can never leave. We do the opposite, and we say it out loud before you sign.

Everything we build is yours

The systems, the accounts, the automations. They run on your own infrastructure and they stay there whatever happens between us.

Any team can pick up where we left off

Documentation is updated after every change, so nothing depends on us being in the room. That is the whole point of the model.

We can help you build your own department

When the volume justifies bringing it in-house, we help you get there: the profiles to hire, training your people on your own systems, and a clean handover.

Next step

See How Your Department Would Work

Thirty minutes. We look at your current systems, name the two or three most obvious gains, and tell you honestly whether a department is the right vehicle. If it isn't, we say so.

RESULTS

What Our Clients Get

15+ hrssaved per week: four departments on connected systems, 30% fewer errorsProtech Construction
0 to 80%CRM adoption in three monthsLovepac
[À COMPLÉTER]emergency crew mobilization for 200+ peopleGroupe EEA
[À COMPLÉTER]emergency crew mobilization for 200+ peopleGroupe EEA
[À COMPLÉTER]emergency crew mobilization for 200+ peopleGroupe EEA
RESULTS

They Were Choosing Us

★★★★★

“We were wondering whether to hire our own programmer. At $80,000 to $90,000 a year, it just didn't make sense. And you see things we don't, because we're not your only client.”

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Charles Groleau[À COMPLÉTER : titre], Top Gun Formation
★★★★★

“We were wondering whether to hire our own programmer. At $80,000 to $90,000 a year, it just didn't make sense. And you see things we don't, because we're not your only client.”

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Charles Groleau[À COMPLÉTER : titre], Top Gun Formation
★★★★★

“We were wondering whether to hire our own programmer. At $80,000 to $90,000 a year, it just didn't make sense. And you see things we don't, because we're not your only client.”

Photo 200x200
Charles Groleau[À COMPLÉTER : titre], Top Gun Formation
30 DAYS RISK-FREE

Your First 30 Days

One month, $1,495, and a way out. Long enough to see whether a department belongs in your business.

  • 1Days 1 to 10: we get access to your tools, meet the people who use them, and review each function of your business.
  • 2Days 11 to 25: you get a prioritized roadmap, ranked by business impact, and the grant programs that apply to your projects.
  • 3[À COMPLÉTER : valider le réalisme du premier jalon au mois 2] Day 30: you decide. If you continue, your first milestone starts immediately at $5,000/month. If you don't, you keep the roadmap.
A word from Julien

Why I stopped selling hours

I spent 10+ years in industrial automation before starting Liboiron. For the first few years we sold projects. One engagement, one deliverable, one invoice, and on to the next client.

I saw the problem when I went back to former clients. The system we had delivered was still running, but only half of it. One person used it, the others had gone back to their spreadsheets. The documentation was dated the day of delivery. Nobody had noticed that an automation had been broken for four months.

It was not a delivery quality problem. It was a business model problem. A vendor paid by the project has no reason to come back and check whether their system is still being used.

The automation department exists to fix that. You are not paying for a project, you are paying for a team that stays. Our interest is aligned with yours: if your systems are not being used, we see it, and we are the ones who have to fix it.

That is also why we keep few mandates. We cannot promise this level of attention to twenty companies at once, and I would rather tell you no than disappoint you.

Signature

Scanned handwritten signature, PNG transparent background, 600x200.

Julien LiboironFounder
Before you decide

Frequently Asked Questions

Why not just hire a programmer or an IT director?

You would need both. A programmer builds but doesn't set direction. An IT director sets direction but doesn't build. Together, that's $205,000 to $265,000 a year in salaries before benefits, and two hard-to-find profiles to recruit. Both would also only ever see one company: yours.

How does the first month work?

We get access to your tools, meet the people who use them and review each function of your business. By the end of the month, you have a prioritized roadmap and a list of the grant programs that apply. Your first milestone starts right after. We make sure you get back your investment by 3X.

What if we don't have a new project one month?

There's no empty month. That month's milestone goes to improving what's already running, training your team or getting ahead on the next project.

How do you handle large projects?

We break them into monthly milestones. You see something go live every month instead of waiting a year for one big launch.

What isn't included?

Computer, network and printer support (that's your MSP's job), full ERP implementations and marketing work. If you need them, we help you choose the right vendor and coordinate them for you.

Do our systems belong to us if we stop?

Yes, we don't put handcuffs, we work with people who want to work with us. Your documentation is always up to date, so any team can pick up where we left off.

We already have an IT provider. How does that work?

We work alongside them. They keep your computers, network and security running. We handle your processes, automations and AI. Where the two meet, we coordinate with them for you.

Can grants help fund our projects?

Depending on the project, grants or tax credits may apply. We identify the programs and prepare the applications.

Ready when you are

Pick a time and we'll walk you through it

Thirty minutes. We look at your current systems, name the two or three most obvious gains, and tell you honestly whether a department is the right vehicle. If it isn't, we say so.

Book a 30-minute call

$1,495 for your first 30 days, then $5,000/month. Cancel anytime.

150+projects delivered
20 years in process automation
Thousands of hours of time saved
3people, limited mandates

Your team is stuck in day to day

Daily operation: keep your teams away from working in the business and focus on important projects to generate revenues and sustainability.

Your vendors are juggling several clients

You are not their priority and projects do not move at your pace. They react instead of taking the lead, and they never come to you with better methods, tools or ideas.

Your projects risk never delivering the results

You invest in technology without getting the gains you were promised. And nobody is accountable.

What it replaces

Add up what you are already paying, in pieces

Every responsibility the department covers already exists somewhere in your company. It is either carried by someone who has no time for it, bought by the hour, or not carried at all.

Responsibility
What it costs on its own
Included
Technology leadership (strategy, prioritization, accountability)
$125,000 to $175,000 a year, plus benefits
Included
Audit and optimization roadmap
$15,000 to $25,000 per engagement
Included
Grant research and application writing
$5,000 to $15,000 per application
Included
Systems integration (billed hourly)
$125 to $175 an hour
Included
Vendor selection and management
Carried by you, or not carried
Included
Support, monitoring and system backups
$1,500 to $3,000 a month
Included
User training and adoption tracking
$2,500 to $5,000 per training wave
Included
Your investment
$200,000 and up per year
$5,000/mo
Accountability for results
Contractual
An employee, no guarantee
None
None
Getting out
After 3 months, one month notice
Termination and its costs
Variable
Not applicable
15 to 5 minper rental inquiry, across 700 unitsMultilogements ChezTOIT
48 to 12 hrsresponse time on inbound requestsRéseau MaClinique

Three screenshots beat three paragraphs. This is the section that separates you from every service page that looks like every other service page.

★★★★★

I stopped paying hours to three different vendors who kept passing the ball to each other. One fixed amount, one team, one priority queue that I control. My controller loves it: he knows exactly what it costs every month.

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First LastGeneral manager, Company name
★★★★★

What convinced me was the adoption tracking. Before, we would install things and find out six months later that the team had gone back to their spreadsheet. Now they see it before I do and they come tell me.

Photo 200x200
First LastVP operations, Company name

Can we qualify for grants?

Yes. Researching and writing the financial aid applications that apply to your projects is part of the mandate. Depending on your situation, ESSOR, Services Quebec training support and innovation tax credits can fund part of the work. To validate: which grants you are actually equipped to file today.

Book a Call
Integration

Booking block

To decide: button to iClosed, embedded inline calendar, or a short form that creates a Pipedrive deal. Recommendation: calendar embedded directly in the page. Every redirect to another domain costs bookings. If you go through iClosed, keep the inline widget rather than an outbound link.

Overwhelmed by the technology projects in your business?

We don't sell you another report or a block of hours. We give you a project.

Why aren't you able to take advantage of technology?

One call. We talk it through, then we build you a project — so you can see how we work.

Book my call

They were choosing between us and a hire

“We were wondering whether to hire our own programmer. At $80,000–$90,000 a year, the math didn't work. And with Liboiron, you see things we don't see, because we're not your only client.”

Charles GroleauTop Gun Formation

“Very attentive to our needs. The work fully meets my requirements. He helped us streamline our day-to-day operations.”

Rémi LétourneauProtech Construction

What you get

Not another report. Not a quote. A diagnostic and a first project, actually built.

01 · The call

A diagnostic of your operations

We walk through one process with you — the one you already know needs fixing.

02 · The plan

The first project, prioritized

We propose a solution to the problem — whether that's how the work is organized, an automation, or an AI agent.

03 · The build

A project on us, not a promise

We don't stop at the plan. We build the first project so you can see how we work — no invoice, no commitment.

Book your call and get your project on us

Some of our clients

Before you book, you're probably wondering

01

We already have an IT provider

Good — we don't replace your MSP or your accountant. We don't do help desk or endpoint support, and we don't hand you a plan and leave you to execute it.

We cover what nobody else covers: automating and integrating your business processes, from planning through to production monitoring.

02

What if we want to bring it in-house one day?

That's often the right instinct — once the volume justifies it. When that day comes, we can structure the department and the roles, support you through hiring, and train the people.

On documented systems, not tribal knowledge. We're the only partner whose offer includes its own exit — a real partner, not just another vendor.

03

We could just hire someone instead

Then you have to choose. A developer executes what you ask, but usually lacks the business context and stays too technical. An IT director plans and prioritizes — but leads a team you don't have.

We bring the head and the hands. No recruiting, no managing, no risk.

Get your project on us

Book my call